Aligning and Balancing your Backlog

Aligning and Balancing your Backlog

This is a review of Luke Hohmann's excellent blog series on Product Backlog Prioritization. As usual, I have captured what I believe to be the salient points in a visual note.  The main points are to: Align with Company Strategy Balance stakeholder demands Drive Profit Starting at the top left and going clockwise... Company Strategy. [...]
Improve your communication through non-verbal rapport

Improve your communication through non-verbal rapport

At Scrum Gathering Orlando, I ran an experiential workshop titled Improve your communication through non-verbal rapport. The session turned out really well so thanks to everyone who participated. My only tools were a flip chart and some markers, so the purpose of this post is to provide details for attendees as well as provide visibility [...]
Crucial Conversations

Crucial Conversations

One important book that has been in my communication toolkit for years is Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. I am mentioning it now since I shared some of these elements in my Scrum Gathering workshop Improve your communication through non-verbal rapport. I'll [...]
So you want to be a CST?

So you want to be a CST?

There was a really good session at the Scrum Gathering's Open Space on some of the challenges around the CST application process. What I want to share here is some general thoughts on what is required to be a Certified Scrum Trainer that I noted during the open space session. This is only an excerpt [...]
Team Chartering and Agreements

Team Chartering and Agreements

Simon Roberts and Jens Korte gave a solid presentation of the how and why of team chartering. The process as they define it leads to team agreements so that there is a container for allowing the team to self-organize.  The full presentation in prezi style is here. The importance of team agreements was recently reinforced [...]

STC Management Day Talk and the role of User Docs

Below is the presentation I gave at STC (Society for Technical Communication) Management Day in Toronto last week. Technical communications as a field is moving out of just documentation into more value-added activities such as facilitating shared understanding and agreement between diverse groups. As well, getting involved early to reduce documentation required by helping ensure [...]