There will be a workshop at Agile 2011 on building ideas for improving thought leadership in the Scrum Alliance.

Workshop Logistics

Thursday 1:30 to 4:00pm in the Open Jam at Agile 2011.

We are very excited to have the managing director for the Scrum Alliance, Carol McEwan, participating in this activity.

Workshop Purpose

The purpose is to clarify acceptance tests and generate  ideas for how the Scrum Alliance can work effectively to provide thought leadership around Scrum.

We will use StrategicPlay® with Lego® to share points of view and build a shared vision of ways the Scrum Alliance can demonstrate leadership.

This vision will be shared with the wider community for feedback and action.

Ask not what your SA can do for you, but what you can do for your SA.

Workshop Results

It was decided that it would take to long to publish this via the Scrum Alliance website, so the results are posted here (on Agilitrix website) as an interim step.

1. Acceptance Tests
2. Models for Success
3. Concrete Actions (& Participants)

I am heading off to Agile 2011 and I wanted to share why I am really excited to be attending.  It’s really all about the power of play.

Understanding Flow through Games

I was fortunate to be accepted to the Agile Bootcamp track to present Lean Fundementals: Understanding Flow through games. I am thrilled since this touches on two passions of mine – Lean/Flow thinking and using games for learning.

Strategic Play® with Lego® for Solving Serious Problems

I am going to run two open jam sessions (each with a maximum of 14 participants) to use  Strategic Play® with Lego®  to solve some serious problems or build a shared vision. I will announce the times via twitter (follow-me) and also using the open jam board.

One of these will be focussed on generating leadership ideas for the Scrum Alliance. Some example acceptance tests for leadership are:

• There is a clear compelling vision of the Scrum Alliance that is supported by 70% of the membership.
• Satisfaction with leadership in Scrum Alliance is high. (e..g more than 4 out of 5 on survey).
• Public perception of the Scrum Alliance is positive.
• Members feel like their voice is heard regarding key decisions.

Innovation Games® T-Shirt Contest

You probably already know that Innovation Games® are amazingly powerful for supporting Product Owner/Manager communication and discovery with customers and stakeholders.

What you may not know is that there is a game at Agile 2011 for promoting awareness about Innovation Games® using a photo contest. Get your picture with me and other trained facilitators to win cold hard cash. I am very excited to participate and am bringing my two t-shirts. See front and back below. Sadly, my new tshirt did not get here in time…

Tasty Cupcakes – Game on!

I have been working with Mike McCollough and Don McGreal to accelerate tastycupcakes.org as the destination site to find and share games for learning about Agile and for games that do valuable work.

Games provide a way for people to play to get outstanding business results or accelerated learning.  Spot me wearing a TastyCupcakes tshirt and I’ll help you find the game for you!

Coach’s Corner

As a Certified Scrum Coach I thought I would pay it forward by participating in the Coach’s Corner to help coaches.

If you were thinking that this is not about play or games, well either you are right or life itself is a game. A collaborative one.

My office hours are:

• Monday 8am-9am
• Thursday 5pm to 7pm
• Friday 8am-9am

Product Camp Toronto was above all a great networking opportunity since there were lot’s of breaks between sessions for conversation. The day started with people sitting at tables chatting – and boy was there a buzz!

In this post I am going to give a quick pass at the four sessions I was at:

• Keynote on what is a product manager
• How to treat Customers like a Market and Markets like a Customer
• Open forum on Crowd Sourcing
• Market Research with Innovation Games

 What is a Product Manager?

The short answer is: someone who makes choices on product every day. John Stetic used the graphs below to show the breadth of skill required for product management and walked through some of the archetypal product managers and where they shine.

How to treat Customers like a Market and Markets like a Customer

Nick Van Weerdenburg had an engaging and insightful session. For me, the most engaging concept is to conceptualize a market as a person. Really ask yourself – what are they like? Personality? What do they think of you? Do they know your product? Good stuff. Read more below.

Open Forum on Crowd-Sourcing

I offered to facilitate this session (since I am getting pretty good at facilitation) and there was no one else around. As it turned out, we had a great mix of curiousity, skepticism and practical knowledge.

At the end there seemed to be consensus that:

Crowd Sourcing is a valuable activity that makes the Product Manager’s life easier, results in a better product and all this with minimal additional workload.

Below is a summary of the Crowd-Sourcing Flow:

Market Research with Innovation Games

Like crowd-sourcing, Innovation Games®are a powerful way of connecting with customers. The main difference is that Innovation Games® are focussed on real-time collaborative games as a means of engaging customers and stakeholders to reveal what really matters to them and to get breakthrough ideas.

I ran the session to give people an idea about using in-person and online games support envisioning, identifying hidden needs, and prioritization. We also briefly played Buy A Feature game online – and there were more than a few people hooked on it.

Slides are below:

Also, for reference, here is the handout summarizing the games:

Summary

I had a great day a Product Camp and would definitely recommend it.

I wanted to share this inspiring video on the art of possibility and how our stance in the world can change everything. Stance is very important for coaching.

This video is pretty long, but the best bits for me were in the first 12 minutes. Some great parts:

• Letter using Remember the Future for remembering why the student will have been wildly successful (3:43)
• You can give an “A” grade to anyone – to transform the relationship (4:25)
• “How Fascinating!” as a celebration of errors to maintain an available state (10:53)

Also, Benjamin Zander has a book with this title (haven’t read it yet).

Last weekend, a group of local Agilistas got together for BBQ, drink, and to play with Lego. Well, not just play, but StrategicPlay® – with a purpose. And wow, what a result! The outcome was some deep insights into the Agile community that we’d like to share with you.

Setting the Stage

After a brief introduction and practice with StrategicPlay® model building and sharing, everyone proposed a topic for the session by building a model and explaining it. After voting (with little wee Lego coins), the group decided on the model/topic show to the left: it contrasts the low level of connection within the Agile community and outside with other communities with the ideal/future state where there is a very powerful coherent tower of strength in the community.

Individual Visions of Agile Community Challenges

Now that the topic was establish, everyone built their own model of it and took turns explaining them. Below, for example, is an individual model. Even though it was by the same participant who created the topic, the process of listening and sharing resulted in a dramatically different model. It tells the story of seemingly growing success of Agile as a movement, but coupled with a disconnect in making a difference with much of the corporate world. The possible elephant in the room is that perhaps Agile is and always has been about innovators and early adopters.

Here is another one – showing factions arguing with each other in order to produce commercial success while the great challenge of waterfall waste is left largely unchallenged.

 A Shared Vision of Agile Community Challenges

The next challenge was for the group to work together to create a shared model that:

• Represented the most important concept from each person’s individual model, AND
• Everyone felt comfortable will all parts of the shared model

Although I only facilitated the process, I felt a strong connection with the model and ideas in it.

Credits

Credit for the model goes to : Alistair McKinnell, Jason Cheong-Kee-You, Jeff Anderson, Siraj Berhen, Todd Charron, and Sam DeBoni. Great work!

StrategicPlay® looks powerful – What can I use it for?

StrategicPlay® is great for working out solutions to complex problems. The more complex, the better.

It has a wide variety of applications from: team building and organizational change to product innovation to developing company strategy.

If you are curious to learn more about applications or the science behind why this stuff works so well, please read a more detailed description.

Some years ago, my book of the year was, “Good to Great: Why some companies make the leap … and others don’t” by Jim Collins. It is a research-based exploration of what it takes to turn ordinary companies into great companies.

A very practical and relevant question is: how does it fit in with Agile? If we are going to the bother of undergoing a transformation, let’s at least make sure we have the right ingredients.

I make the case that an effective transformation needs to bring elements from outside of these systems in order to be great.

First, let’s consider where Good to Great principles align with cultural analysis.

Schneider Model of Good to Great

The following analysis is based on the Schneider Culture Model.

We see that the clear focus is on Cultivation and Competence cultures.

Competence. Good to Great speaks of companies that seek to be the best in the world. They get the right people on the bus. And the wrong people off the bus. Hire the best and the rest will take care of itself. Companies such as Netflix have taken this to an extreme with amazing results. Built on the people is a culture of focus and discipline to be the best.

Cultivation. Good to Great companies have a vision of being the best in something and the passion to pursue it. A sustained commitment to the vision allows such companies to work relentless year by year to build towards success. There is also a strong sense of the need to develop people, perhaps in different roles.

One of the phrases I love most from the book is: “Confront the brutal facts … yet never loose faith.” The idea here is to make visible and deal with all problems – no matter how discouraging or painful – and keep faith that success will come eventually. Faith in success is the key ingredient that allows one to examine the really tough issues.

Level 5 leadership is about unassuming leaders who build great teams around them.

Why it Matters

Agile, even XP, is completely silent on competence as an important trait in company culture. In fact, this notion is at odds with singing kumbaya and holding hands. But as Ken Schwaber said, “If you have a crappy to team, at the end of a sprint, you will get an increment of crap.” And a lot of companies I see are filled with mediocrity. So, if we really want to help build great companies, we need to stretch beyond Agile. Yup, this means firing people. “The most common failure of great managers is not firing people soon enough.”

An even more interesting notion is that the quality of a transformation is limited by the leadership. So, who’s in charge and what they want to accomplish becomes really important. To quote one CTO who wanted the benefits of Agile but was not interested in personal change: “I didn’t hire you to give me feedback on how I treat my staff.”

So, it’s a great book and helps me see the larger business context.

Or Not?

Please check out some of the great comments below – like how some of these companies crashed and burned after the book was written.

StrategicPlay® with Lego® SERIOUS PLAY® is a powerful experiential tool to enhance innovation and business results. This post provides a brief introduction to summarize what I learned when I attended the amazingly good facilitator training with Jacqueline Lloyd Smith last month.

Understand Complex Problems

For me, the heart of StrategicPlay® is that is brilliantly assists a group to create a shared understanding of complex problems and of each other. Consider the complex model constructed below that was evolved iteratively over the course of the day through phases of building, storytelling, and integration. The physical model has no inherent value – it is the meaning the participant place on it, the decisions, and mental models that matter.

Applications and How it Works

Consider the diagram below. The ovals identify some typical applications of StrategicPlay® and below them you can see the mechanisms used to achieve these results.

At it’s most basic, StrategicPlay® is a facilitation tool. Other facilitation tools are sticky notes, GameStorming, and Visual Facilitation.

Why it Works

Below are some of the key reasons why StrategicPlay® works so well. Please read it (click to for full-size picture) as there is too much good stuff to summarize. (If you want a screencast, let me know by twitter or comments).

StrategicPlay® is based on research that shows that this kind of hands-on, minds-on learning produces a deeper, more meaningful understanding of the world and its possibilities. It creates the perfect storm by engaging the brain, body, and emotions of the participants.

On the right is a crazy picture of a homunculus to help you connect with some of the research. This how psychologists believe our brain is connected with our body. Notice that connections with hands is disproportionately large – when we use our hands, we can use more of our brain. We are wired for using our hands, not for sitting around a table talking.

Where did this stuff come from?

Starting in 1999, the Lego® company worked with business consultants and psychologists to solve their own problem of developing and effective company strategy. The outcome was the invention of Lego® SERIOUS PLAY® which was made open source in in June, 2010. StrategicPlay® was created to develop new applications and train facilitators. If you are curious, check out this presentation on the History and Evolution of StrategicPlay®. You may also want to get Katrin Elster’s view on How and Why StrategicPlay® works.

Wow! This is Cool! What’s next?

Good news is that this is really powerful. The bad news is that this is a complex tool and requires significant investment.

It’s not like a lot of Agile games where you check out a recipe on TastyCupcakes.org and then you just do it. Sadly, you can’t just dump a bag of random Lego® pieces on the table and expect results.

So here is how to get started:

1. If you have never had a chance to experience StrategicPlay®, then that’s the first step. You need to get your own sense of how cool this really is. Ask me or another StrategicPlay® facilitator to give an introductory session in our home town or at a conference.
2. Get training in North America (where I went) or in Europe.
3. Buy specially designed Lego® kits. Yeah, they’re expensive and you need ‘em.

Play is a profoundly powerful tool for achieving business results. I think of three main ways to accomplish this: Using explicit play to do work, using play for learning, and building people’s play muscles.

Consider the following diagram:

Play for Work

The goal is here is to take difficult, boring, unproductive work  and create great results through play. In the diagram, I give a few examples of how to make work through play:

• Innovation Games® have a proven track record of using play to help companies understand their customers and build innovative products.
• Planning Poker is a well-established team based estimation technique that is now complemented by other estimation games.
• Lego® Strategic Play® is a hands-on activity for solving tough problems, team development and creating company strategy.
• The world of facilitation provides a host of engaging activities from team retrospectives to Open Space.

For more information, check out some ways I help clients with bring play to work.

Play for Learning

I have been very involved in games to assist people learning about Agile, Lean, etc. I made a helpful diagram that shows different types of games and what they can be used for. Probably the best place to go to find a game is TastyCupcakes.org – it’s a community-driven and has an ever-growing collection of games. I even volunteer my time to make it better for everyone – that’s how much I care and believe in play as a powerful dynamic.

Of course, play goes well beyond Agile through folks such as training master Thiagi and GameStorming. (Both are on my to-learn list)

Building Play Skills

What if you want to build the skills of your team or organization to harness play as part of daily work? To have play and creativity permeate everyone and everything? For this, your best bet comes from dramatic techniques such as ArtfulMaking and DramaTech. Also, strongly recommended are Improv skills. You may notice that these are not just about creativity, they are also about listening and collaboration as an added bonus.

For results, play on!

I recently realized that my use of Agile Games for learning and doing work is part of something much more profound: play. This is one way to support the creation of  high-performance teams and companies. When work is play, people are engaged and businesses get great results.

Stuart Brown shares an insightful quote:

The opposite of play is not work, it’s depression.

In the following TedX video, Stuart Brown explains the importance of play.

Key Take-Aways

• Lot’s of great science on the importance of play for learning and development.
• Play is hard-wired into our brains (stories of Polar Bear with Husky and Mother with infant)
• Use of play skills in children is critical for adult development of problem solving skills. In particular, play involving hands is key.

For more information, there is Stuart’s book Play: How it Shapes the Brain, Opens the Imagination, and Invigorates the Soul

Many thanks to Yves Hanoulle who first shared this with me.

Here is a screencast of my presentation on Agile – the Good, the Bad and the Ugly.

This is your chance to hear about the Ugly harsh realities, the Bad news and the Good opportunities for Agile. Along with a menagerie of problems, the vast majority of so-called “Agile Coaches” are unconsciously incompetent with respect to adopting and transitioning to Agile and a wider toolkit is called for in many situations. But there’s hope for us all: we can stop the madness by changing our outlook and learn the tools at hand to turn this industry around.

If you have not already done so, I suggest you first watch How to Make Your Culture Work with Agile – Screencast since it is the prequel.

This screencast is recorded in HD so you may want to use full screen and 720p resolution to see all the slides.