Customer Team Helps Product Owners Survive

Part of my standard training for Product Owners is to help them understand how they relate to everyone else in an Agile/Scrum world. Hence the drawing below.

Project Community Diagram

The Product Owner is not part of the team since their role is to ask for more to keep productive tension in the system. I like the way Ron Jeffries narrates about the Product Owner Role without ever using the term. This is a good story. So is the follow-up one.

I like the XP notion of the customer team to reflect the group representing the customers interests. (If anyone can suggest a good link/definition, I’ll add it.)

Why is the ScrumMaster outside? Their primary role is to act outside of the system to help it function and grow. Why is the ScrumMaster cheering on top? Ooops. That’s a bug. If I had time to re-draw, I’d put them underneath holding up the whole system as a servant leader.

So what do you do, if you don’t like the way I have parsed the world? Please help me understand your perspective – draw a picture to show me the world through your eyes.

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  • Sameh Zeid Said,

    March 20, 2010 @ 7:55 am

    I like this Venn diagram so much. Different perspectives can create various ways to look at this diagram.

    I like the fact you put the Scrum Master our side of the circle to so that he be active in removing impediments which are external to the team.

    I would put all the above diagram in on circle and call it the Project Team.

  • Michael Sahota Said,

    March 22, 2010 @ 8:37 am

    @Sameh – Thanks. Great suggestion – I added the title Project Community to reflect this.

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